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Installation Wizard: Step-by-Step Guide

  • Updated

Follow this step-by-step guide to successfully install and verify the RZ1 device and cameras. Make sure to complete each step before moving forward.

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Tip
Haven’t mounted and wired the device yet? Follow the RZ1 Installation Guide for step-by-step instructions on hardware installation.

Step 1: Enter Vehicle Details & Verify Connections

Enter the Vehicle details

  • IMEI - Pre-filled for existing vehicles (not editable). Required if adding a new vehicle.
  • Name - Pre-filled for existing vehicles. Required if adding a new vehicle.
  • License Plate - Optional, editable field for the vehicle’s plate number.
  • Tags - Optional, editable field for vehicle tags.
  • Driver - Optional, editable field for driver assignment.
  • Notes - Optional, editable field for additional details.
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Note
Ensure required fields (IMEI & Name) are filled before proceeding.

Verify Connections

Make sure the RZ1 device is fully connected and ready:

  • Ensure all cables connected to and from the device are firmly and fully inserted.

  • Confirm the vehicle is powered on.

  • Initial activation may take up to 5 minutes. If the device enters sleep mode during this time, gently move it to wake it up.

  • Wait until all three green LEDs are solid before continuing.

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Tip
The RZ1 must be plugged into the vehicle, and the engine must be running. Please wait a few minutes before proceeding to the next step.The RZ1 must be plugged into the vehicle, and the engine must be running. Please wait a few minutes before proceeding to the next step.

Step 2: Run Connectivity Verification Tests

The system will now run four automated tests to check the device connection.

  1. Power Connection – Ensures the device is receiving power.
  2. Mobile Network – Confirms a stable cellular connection.
  3. GPS Signal – Checks for proper satellite signal reception.
  4. Cloud Connection – Ensures communication with Roadeazy cloud.

What to do if a test fails?

If a test fails, refer to the Installation Troubleshooting to diagnose and resolve the issue. Once the necessary checks and fixes are complete, use the Retry button to run the tests again.

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Note
If the power and mobile connection tests fail, you will not be able to proceed.

Confirm Vehicle Details

After the connectivity tests, verify the following vehicle details:

  • License Plate – Ensure the correct plate is entered.
  • Fuel Level – Check that the reported fuel level is accurate.
  • Odometer – Verify that the odometer reading matches the vehicle’s dashboard.
  • Battery Voltage – Ensure the battery voltage is within the acceptable range.
  • Check Engine Light – Confirm whether the check engine light is active.
  • DTC Codes – Review any Diagnostic Trouble Codes (DTCs) detected.
  • VIN Number – Ensure the correct Vehicle Identification Number (VIN) is displayed.

Step 3: Adjust Cameras

Road-Facing Camera

  • Align the horizon line between the red guide lines displayed on the screen.
  • Take a snapshot and review the image.
  • If misaligned, physically adjust the camera position, then retake the snapshot.
  • Repeat until the horizon line is correctly positioned.

In-Cabin Camera

  • Make sure the driver’s face is positioned in the upper 50% of the image. Align their face above the red guideline shown on the screen for proper framing.

  • Take a snapshot and review the positioning.
  • If needed, physically adjust the camera, then retake the snapshot.
  • Repeat until the driver's face is correctly positioned.

Step 4: Upload Installation Images

To verify the installation, upload clear photos as described below:

  • Vehicle Exterior Installation Photo (Required) – Show how the RZ1 device and cameras are mounted from outside the vehicle.

  • Vehicle Interior Installation Photo (Required) – Show the internal setup, including camera positioning and device placement.

  • Installed RZ1 Device Photo (Required) – Close-up of the RZ1 device mounted in its final position.

  • Cable Connections Photo (Optional) – Capture how the cables are connected to the RZ1 device.

Step 5: Complete the Installation

A Success Notification will confirm the installation is done.

Congratulations! Your RZ1 device and cameras are now successfully installed and ready for use.

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Note
Once the device is powered on and connected to the cloud, it will be automatically activated and begin reporting data to the system.
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Tip
If you encounter any issues, check the Installation Troubleshooting article or reach out to support for assistance.
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Warning
If at any point after an in-vehicle device is installed a warning lights up on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.
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