Once the installer has their login credentials, you should also send them the installation guide to ensure they follow the correct steps during setup.
Send the installer this link:
RZ1 Installation Guide
Tip
Include this link in the same message where you share the installer’s username and password. This keeps everything in one place and reduces back-and-forth.
The guide walks the installer through each step of the installation process, from unpacking the device to completing the setup in the portal. It ensures they have all the information needed to install the hardware correctly, configure the system, and confirm that everything is working before leaving the site.
Tip
Ask the installer to review the guide before arriving onsite to avoid delays or setup mistakes.