How to Add or Edit an Alert

How to Create a New Alert

To create a new alert, click the + Add Alert button at the top right of the Alerts page. You’ll be guided through a simple 4-step wizard.

Step 1: Set Alert Details

Define the basic configuration of your alert:

• Enable/Disable – Choose whether the alert is active.

• Alert Name – Add a clear name to identify the alert (e.g., “Speeding After Hours”).

• Alert Type – Select what kind of behavior or event should trigger the alert.

Note
To learn more about each alert type and when to use them, see the article: Alert Types.

Step 2: Limit by Time and Geofence (Optional)

This step allows you to define when and where the alert should be active by enabling one or both of the restriction options:

• Limit to Specific Time - when toggled on, this option reveals a day-by-day schedule where you can define the active hours for the alert:

  • Day Selection – Choose one or more days of the week (e.g., Mon–Fri).

  • Time Range – Set the start and end time for each selected day using the time pickers.

  • Timezone – Select the appropriate timezone to ensure alerts match your fleet’s operating hours.

  

  Tip
  Use this to trigger alerts only during specific working hours or off-hours (e.g., after 6 PM or weekends).

  

• Limit to Specific Geofences - when enabled, this section allows you to restrict alerts to particular areas using your existing geofence list:

  • Select Geofence – Choose one or more geofences from the dropdown.

  • Select Type – Define whether the alert should trigger Inside or Outside the selected geofence.

  • Add/Remove Geofence Rows – Click the plus (+) or minus (–) icons to add or remove geofence conditions.

  

  Tip
  This is ideal for location-sensitive alerts like detecting movement outside a job site or inside a restricted zone.

  

Step 3: Apply to Assets or Tags

In this step, you’ll choose which assets the alert should apply to.

choose which vehicles the alert applies to. You can select both tags and individual vehicles — the alert will apply to all of them. If you don’t apply any filters in this step, the alert will be assigned to all vehicles in your fleet by default.

Note
When you select a tag, any new asset added to that tag in the future will automatically be included in the alert, ensuring your rules stay up to date without manual updates.

Step 4: Choose Alert Recipients

In this step, select one or more users who should receive the alert when it’s triggered. You’ll choose from your list of existing users

Step 5: Add Media

In the final step, choose whether to include an image snapshot when the alert is triggered:

• None – No media will be captured when the alert triggers.

• Image – A snapshot from the vehicle’s camera will be captured and attached to the alert notification.

Note
Snapshot capture is only available for non-safety alerts. To configure media capture for safety-related alerts, see Understanding Safety Events.

After completing all four steps, click Save. Your new alert will now appear in the Alerts tab.

How to Edit or Delete an Alert

1. Go to the Alerts tab.

2. Click the  (⋯) menu next to the alert you want to update.

3. Select Edit to modify the alert using the same 4-step wizard.

4. Select Delete to permanently remove the alert.

Warning
Deleting an alert is a permanent action and cannot be undone.