Do I need professional installation?
Professional installation is recommended to ensure optimal performance and compliance with local regulations. Refer to the Installation Guide for details.
Where should I mount the RZ1 Camera?
The camera should be mounted on the windshield, below the rearview mirror, and above the windshield sweep to avoid obstructing the driver’s view or interfering with airbags. Learn more about Installation, Safety, and Maintenance Guidelines.
What precautions should I take during installation? Avoid obstructing vehicle controls like the steering, brake, clutch, or accelerator pedals. Secure all cables to prevent entanglement or damage. Learn more about Installation, Safety, and Maintenance Guidelines.
How do I secure the cables during installation?
Use zip ties or adhesive clips to route cables along the edges of the windshield and dashboard, keeping them away from vehicle controls and moving parts.
What type of power connection does the RZ1 system require?
The system connects to the vehicle’s OBDII or J1939 port for power and data transmission.
Will the RZ1 system drain my vehicle’s battery?
No, the system enters a low-power standby mode when the vehicle is turned off to prevent battery drain. Learn more about Standby Mode.
What tools do I need for installation?
Basic tools like the safety screwdriver (included in the box) may be needed to adjust the camera’s angle. Cable ties and adhesive clips (included in the installation kit) help with cable management.
How do I know if the system is installed correctly?
Check the LED indicators on the hub and camera. A solid green Power LED confirms proper installation. Refer to Understanding LED Statuses for more details.
What should I do if my camera is not powering on after installation?
Ensure all connections are secure, check the power source, and verify that the LED indicators are functioning.
What should I do if a warning light appears on the dash or my vehicle’s performance drops after installing an in-vehicle device?
If a warning light appears, the vehicle stalls, or there’s a noticeable drop in performance after installing the device, you should immediately shut off the engine, remove the device, and contact your reseller. Continuing to drive with these symptoms can lead to loss of vehicle control and serious injury.