RoadEazy supports multiple user types in the Fleet App, each with specific permissions and scopes. This ensures that administrators, managers, and other users have the right level of access for their responsibilities without exposing unnecessary features.
Fleet App User Types Overview
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Admin – Full access across the platform, including fleet settings, Tags settings, and user management.
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Manager – Oversight of specific branches, groups, or vehicle assignments. Can manage vehicles, safety, and maintenance within their scope but cannot change fleet-wide settings.
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User – Limited access for viewing and reporting. Can view assigned vehicles, run reports, and monitor activity but cannot make changes.
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Installer – Access to installation tools and configuration steps only, with no data access.
Permissions
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Action
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Admin
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Manager
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User
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Installer
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Fleet Settings
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Full Access
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Read Only
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Read Only
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|
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User Management
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Full Access
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Read Only
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Read Only
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|
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Vehicle Management
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Full Access
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Limited
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Read Only
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|
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Safety Center
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Full Access
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Limited
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Limited
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Maintenance
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Full Access
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Limited
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Limited
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|
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Video Access
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Full Access
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Full Access
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Full Access
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|
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Reporting & Analytics
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Full Access
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Read Only
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Read Only
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|
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Installation Tools
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Full Access
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Limited
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Full Access
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Tag-Based Restrictions
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Managers and Standard Users are always restricted to data that matches the tags assigned to their role.
- Even if a Manager has full access to a module, they will only see data for vehicles, drivers, and assets that share their assigned tags.
- This ensures data visibility is aligned with branch, region, or department boundaries.
- Learn more in the Tag-based Access Restriction.
Best Practices
- Assign Admin only to account owners or senior leadership.
- Use Managers to oversee regional or departmental operations, controlled by tag-based scopes.
- Limit Standard Users to reporting and monitoring roles to reduce risk of accidental changes.
FAQ's
What is the Installer role for?
The Installer role is used for hardware setup only. Access is limited to device activation and installation tools.
Can Installers see fleet data?
No. Installers cannot access trips, events, reports, vehicles, or any operational data.
Is Installer access temporary?
No. Installer access remains active until an Admin manually deletes the user.
Can Installers be reused for future installs?
Yes. As long as the Installer account remains active, it can be used for multiple installations.
Can Installers access the platform outside of install tools?
No. Installers are restricted to installation workflows only.
Can an Installer accidentally access trip history or events?
No. Installer permissions are fully restricted to prevent exposure to fleet data.
What can Standard Users do?
Standard Users have view-only access to dashboards, trips, events, vehicles, and videos. They cannot edit or configure settings.
Can Standard Users make changes?
No. Standard Users cannot configure settings, trigger actions, or manage data.
Can a Standard User be upgraded to Admin?
Yes. An Admin can change a Standard User’s role to Admin at any time.
What if a Standard User needs to perform actions temporarily?
They must be promoted to Admin. There is no temporary override for elevated permissions.
What can Managers do?
Managers can manage users, vehicles, maintenance, safety, and reports within their assigned scope.
Can Managers see all fleet data?
No. Managers only see data that matches their assigned tags, even if they have access to full modules like the Safety Center.
Can a Manager create or edit maintenance schedules?
Yes. Managers can create and manage maintenance schedules within their scope.
Can a Manager be downgraded to Standard User?
Yes. An Admin can adjust roles at any time.
Can there be more than one Admin?
Yes. Accounts can have multiple Admins, depending on the organization’s needs.
Can Admins limit their own access?
No. Admins always have full access to the account. If reduced access is needed, they should be downgraded to Manager or Standard User.
Can Admins edit or delete other Admins?
Yes. Any Admin can manage other Admins, including editing roles or deleting accounts.
Are Admins affected by tags?
No. Admins always have account-wide access, regardless of tags.
How do tags affect what Managers and Standard Users can see?
Both roles are restricted by tags. They will only see vehicles, drivers, trips, and events that share the same tags assigned to their role. If a Manager or Standard User does not have any tags assigned, they will automatically see all data in the account.
Can tags be updated after a user is created?
Yes. Admins can edit user tags at any time to change the scope of data they can access.
What happens if no tags are assigned?