How to Update a Defect

Defects reported in a DVIR can only be updated during the process of creating a new inspection, and only if your fleet manager has enabled this option. This ensures updates are tied to a valid inspection record and follow your fleet’s policies.

Steps to Update a Defect

1. Start a New DVIR Inspection from the DVIR tab.
2. All open defects for the vehicle will automatically appear in your inspection.
3. Locate the defect you want to update and tap Update. 
   
   

4. Review the defect details, including vehicle info, description, image, and who reported it. 

   

5. Select the appropriate resolution status:
   • Unresolved – The defect is still not fixed.
     • Critical – The defect impacts safety and must be fixed before operating the vehicle.
     • Not Critical – The defect does not affect safety and doesn’t require an immediate fix.
   • Resolved – The defect has been fixed.
   • Dismissed – The issue is not valid or no longer applies.
6. If marking as Resolved, you will need to:
   • Enter the resolution date.
   • Upload supporting attachments (such as a repair receipt or photo).
   • Add notes for context. 

   • Provide your name and signature. 

     

7. Tap Done to save the update.
8. The defect will now show with its new status in your inspection report.

Note
Drivers can only update defects during a new DVIR inspection if the fleet manager has enabled this feature.

Note
If a defect is marked Critical, the vehicle will automatically be flagged as Unsafe until it is resolved.